You've spent the day exploring the technology landscape — now, with the vendors out of the room, the conversation turns to how the best desks actually buy. This candid, buy-side-only closing panel puts the decisions that never make it into a demo on the table: how to structure an evaluation that surfaces real weaknesses, the negotiating leverage the buy side has and rarely uses, build-versus-buy when only a handful of firms can truly build, the total-cost-of-ownership traps hiding in every contract, and when walking away is the strongest move. Held under the Chatham House Rule — compare notes freely, and head into the reception knowing exactly what you'd ask the vendors next time.